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You are here:      Hotels Malaysia Shop Safe and Privacy Guarantee

Your transactions with Agoda are safe.

The Agoda payment system ensures confidentiality of your personal data and safe use of your credit card for travel transactions. You can supply your credit card details by any one of the following secure methods:

 

By using our secure (SSL) online Cardholder Information Form

Via secure (SSL) 'Live Chat' to one of our Customer Service Agents

By fax, using our Credit Card Fax Form (Required for bookings where the guest name differs from the cardholder)

Or by telephone, directly to our Customer Service Center

 

If you experience problems downloading the Credit Card Fax Form you may need to install Adobe Reader - click here to go to the Adobe download page. Alternatively, click here to chat to a Customer Service Agent who will be able to send you the form in plain text.

Privacy Statement

 

Agoda is very concerned about protecting the privacy of our customers. Agoda will not modify, copy, distribute, transmit, license, sell or redistribute any of your personal profile information, except to fulfill your request for services or to help you secure a hotel reservation. Our data is processed and stored on our secure servers in Asia and North America and we are fully PCI compliant. Customer comments or testimonials will not be used without written consent.